Payment Policy


You may purchase products from bluu with the following credit cards:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Diners Club International
  • JCB
  • Apple Pay
  • Affirm

You can also use PayPal.

We recommend using a PayPal account to make payments faster and easier.


We take your security very seriously and have invested in the latest technology which encrypts information as it is sent to us.


Credit and debit cards must be registered to the account address. Card details are checked and verified by a third party and goods are dispatched once authorization has been obtained. Please also make sure that your payment card is set up by your card issuer for international payments.


We are sorry that we cannot accept personal cheques, cashier’s cheques, money orders or direct deposits.


We’re sorry, but we can’t accept payments from a card that’s due to expire within five days of placing your order or payments from pre-paid cards.


International Transaction Charges

Please be aware that purchases made from the Online Shop with VISA and MasterCard carry an international service charge for cross border transactions (i.e. where you are in a different country to the Lonely Planet company that you’re buying from, as listed in the introduction above)depending on the card issuer and type of credit card. This is generally between 1-3% of the purchase total, but it may be higher. It is your responsibility to be aware of the international service charges that your credit card issuer may charge. We do not take receipt of these fees so we are unable to refund them in any way.


Credit Card Verification Codes

Unless you have a Shop Account, we require you to provide your Credit Card Verification Code (or CVC) in order to process your payment. The CVC is a number that appears on your credit card that allows us to verify that the person placing the order has direct access to the credit card being used.


Finding The Cvc Code

For Visa and Mastercard: The three digit number that appears on the signature panel on the back of the card. For American Express: The four digit number that appears in the top right corner on the front of the card.


We take great care with the personal information you provide. For more information, please see our Privacy Policy.